Rick’s Automotive Service Inc.

Zeeshan Hussain 3 months ago

I had a very disappointing experience at Rick’s Automotive. I went in for a simple oil change and was quoted one price before the service. However, when it was time to pay, I was charged almost double. The explanation I received was that the engine oil they used was more expensive because that’s what their supplier charged them. Have had a car for years and have always had the same engine oil. Showed them what it actually cost anywhere else in the entire states but had no explanation and saying they can not share their supplier as to to who are they buying it from on a double price. Scammers

Zoe Larkin 8 months ago

I’ve had 3 jobs done here, and somehow my 2005 Honda Accord (Hondisha, a true survivor) is still alive and thriving. From the air compressor to the lower control arms, Rick’s Automotive always gets her back on the road. I recommend them to anyone who needs mechanical work!

Mike Wofford 9 months ago

While living in Urbana in 2001, when I started my ‘86 944 Turbo one morning it sounded like a Briggs & Stratton. I thought, “this is going to be extremely expensive,” then started looking for a local mechanic who specialized in Porsches. Someone pointed me to Rick’s, and Rick spent about two minutes looking at it before he said, “You need new header studs. Do you want me to order them, or do you want to bring them to me?” I thought I might be able to get them more quickly, so I told him I’d bring the car back when I had them. I drove a rental car to the Porsche Dealer in Decatur to pick up a set of studs, then brought them to Rick. Rick charged me exactly one hour of labor to replace them all, which I considered an incredible bargain as there appeared to be less than an inch of clearance between the tops of some studs and the right fender. It was obvious to me that whoever suggested Rick as a Porsche specialist was absolutely correct. Anyway, 25 years later, and I finally have an opportunity to write a review. If I’m ever in central Illinois with an aging Porsche that needs some TLC, I’m calling Rick’s.

Jiayang Lin a year ago

I never go out of my way to leave reviews, but I feel compelled to leave one after this experience. My car’s alternator failed the other day, and I called around a couple shops to see who could take me without an appointment. My friends and family that I spoke to told me it should be around 300-400 to replace and fix (labor included). I was also told that because the part was near the top, it should only take an hour or so to fix. I called Rick’s and they said they could look at my car the next day. Unfortunately, I did not ask for a quote from Rick’s — I really should’ve because it would’ve saved me from this disaster. I get a call the next day, and get quoted $1379.96 for an oil change, alternator replacement, and a serpentine belt replacement. I do NOT have that type of money. I asked for just the alternator and was still quoted $962.47 — $326.00 for the part and over $400.00 in labor costs. I find it really hard to believe it would’ve taken three hours to replace a part near the top, and they wanted to charge me an additional hour of labor ($115.00) for charging the battery. At this point, I called a different shop and was quoted $370.00 for the same service (ended up being $35

Anna Slater Edited 5 years ago

Do NOT use Rick's for repairs- here's the most brief version of events I can muster. TL,DR: Rick's charged us $500 and 5 visits in an attempt to fix a simple problem, instead break our car and leave us with another $1200+ of repairs at a dealer. History: We brought our Fiat 500X in to have it it looked at because a tail light wasn't working despite replacing the bulb. 1st Visit: We brought the car in at 8 am, we requested an update so we knew when to come get the car (we are a one car family, so this was important since we have to take a bus to and from the repair place). At 11 AM, we tried to call for an update- the phones were down. Same problem at 1 PM and 3 PM. Finally found an email and asked them what was going on, they responded they had "just looked" at our car and that we'd have to come pick it up and schedule a new day for repairs. All that seemed standard. They charged us $105 for looking at the car, but assured us they would take that off our next charge if we chose to come back. I asked for that in writing to be safe. 2nd Visit: We brought the car in on the scheduled day at 8 AM. We communicated that we were going out of town that weekend and needed it fixed by a c